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FAQ

Frequently asked questions relating to booking
& payment of stay

You can book directly on the online site or print the booking form and after filling it out, send it to us by mail.
In both cases, you will be asked for 30% of the amount of your rental at deposit title.

For the reservation you will have to indicate your coordinates, the number of people present during the stay as well as their name and their date of birth. For the pitches, we will need the template of your installation (tent, caravan, motorhome)

You can pay online by credit card or bank transfer. It is also possible to pay by check and Chèques Vacances sent by post. The method of payment is to be chosen from the drop-down menu. Upon receipt of payment, a confirmation will be sent to you by email.

In rental, the balance must be paid 30 days before your arrival. For any reservation made less than 30 days before arrival, payment of the entire stay will be requested at the time of reservation.

By accessing your customer area (with your email + file number), you can pay for your stay directly online by credit card or bank transfer, or by selecting "cheque" or "ANCV" which you will send to us by post ( ANCV recommended). Upon receipt of payment, a confirmation will be sent to you by email.

Yes, we are VACAF approved. Reservations through this channel are made by phone or email. You will then have to give us your Department and your beneficiary number to establish the file. Discover the aid on www.vacaf.org www.vacaf.org

Yes, we accept holiday vouchers to pay for your stay. If you wish to pay your deposit or your balance with this payment method, simply send your ANCV titles by registered mail. Upon receipt of payment, a confirmation will be sent to you by email.

Yes, it is possible in low season from April to June and in September and October, depending on our availability. In high season your stay must last at least 7 days with an arrival on Saturday.

Vous pouvez assurer votre séjour pour 4,5% du montant total.
En savoir +

By plane, you can land at La Rochelle airport then take the boat from the port of the same city to reach the Island of Oléron. When disembarking in Boyardville you can take a taxi or we can provide the shuttle on request.
By train, the nearest station is Rochefort, a bus service then provides a connection to Saint Pierre d'Oléron.

Yes, we accept dogs which must be vaccinated, tattooed and always kept on a leash in the campsite. First and second category dogs are not accepted.
Dogs are allowed (max. 2) on the pitches and in some of our mobile homes, this gives rise to a daily fee per subject.
It is forbidden to leave your pet alone on the pitch as in a mobile home. You will have to accompany him outside the campsite to relieve himself and make sure to pick up his droppings for the comfort of all.

In accordance with the internal regulations, minors must be accompanied by an adult member of the family (father, mother, brother or sister). If he comes with his brother or sister, they will have to present us with an identity document, the family record book and parental authorization. Otherwise, they will not be able to stay on the campsite.

You can make your request in the comments when booking (N°, close to playgrounds, calm, shaded plot, etc.). We cannot guarantee it, but we will do our best to meet your expectations. The allocation of pitches is dependent on the filling and the dates of the stay.

You can include breakfast or half board during your stay, do not hesitate to ask us for more information.

Practical information on the campsite

Reception is open at the following times:

Low season: 9:00 - 12:00 / 17:00 - 19:00

High season: 9:00-12:00 / 16:00-19:00

Except Saturday and Sunday 8:00-12:00 and 14:00-19:00

Pour toute demande en dehors de ces horaires, vous pouvez éventuellement vous diriger vers le Bar/Restaurant LE COUTIA

All pitches and rental accommodation are located in Village 1, as close as possible to the beach access, bar/restaurant/grocery store, children's games and reception.

No need for a code or card to activate the barriers, these are license plate reading. This data will be requested upon your arrival. Traffic is one-way and the speed is limited to 10 km/h. They are active from 8:00 a.m. to 11:30 p.m. Outside these hours the vehicle can be parked in the outdoor car park.

Only one vehicle can be parked per site, if you have a second vehicle, the latter must remain outside the campsite. Indoor parking spaces can be made available according to availability with a daily fee.

Each visitor must present themselves at the reception or, failing that, at the bar in order to signal their presence. We are on private property and are required to know the identity of the people present in our campsite.

No, we do not have a swimming pool, the Atlantic Ocean is only a few minutes from the campsite with direct access. La Perroche beach is ideal for swimming, especially for children, as there are not many waves.

Nous mettons à disposition des plus jeunes deux aires de jeux ainsi qu’une table de ping-pong (raquettes et balles en prêt au bar). Des animations leur sont proposés en juillet/août.
Un espace jeux de société et bibliothèque se trouve dans le bar.

Yes, we have a wifi network throughout the campsite with different packages on sale at bar Le Coutia.
A WIFI connection is offered free of charge for consumers of the bar-restaurant.

Yes, we have our own bicycle rental service for adults and children, as well as accessories (helmet, trailer, child seat). We advise you to make a reservation when purchasing your stay. Réservez vos vélos en ligne

Collective barbecues are available in Village 1 near the toilets. Charcoal and firelighters are on sale at the grocery store. Individual charcoal barbecues are prohibited, grills/planchas are authorized (please note that the electrical power of the installations is limited)

The territory, and particularly the outdoor accommodation sector, are very committed to sorting and recycling waste. Oléron campsites even have their own collection system through their association.
Le local à poubelles situé Village 1 à proximité du restaurant est constitué d’un container gris pour les déchets ménagers, d’un container jaune pour le tri sélectif (tous les emballages sauf métal), un container vert pour le verre ainsi qu’un bac récupérateur de cannettes alu & boite de conserves. Vous pouvez déposer les bouchons en plastique et de liège ainsi que les piles usagées dans des bacs prévus à cet effet au bar.

The campsite has a washing machine (detergent included) and a dryer, located in the main sanitary block. Payment is made by coins.

Oui, lors de votre réservation vous pouvez sélectionner un kit bébé (chaise haute, lit parapluie, baignoire) parmi les options de séjour.
Quels sont les horaires d’ouverture du bar/restaurant/épicerie ?
Le Coutia ouvre le matin à 8h, vous pouvez profiter du bar et de l’épicerie, du service petit-déjeuner, pain, presse… Les services restauration sont de 12h à 14h30 et de 19h à 21H30, Fermeture le mercredi soir sauf en juillet août, 7J/7

We serve fish dishes, mussels, oysters, meats, salads, pizzas. We value home-made and short circuits. Hot and cold drinks, cocktails, ice cream, pancakes, waffles at any time.
Consult the COUTIA map!

To reserve a table at the restaurant, you can either go there or call us on 05 46 75 60 50. We also offer formulas for group meals, do not hesitate to ask us for a quote.

All dishes, pizzas and desserts on the menu are available to take away. Order on site or by phone 05 46 75 60 50

You can come and eat with your dog but only on the terrace.

The shelves of the grocery store are made up of food products (dry and fresh), local products, toiletries, beach games, books... Bread and pastries baked on site every day, regional press, postcards, cigarettes...

Entertainment is offered in July and August. Many and varied, they are intended for the widest audience, for young and old. At no extra charge, they are an integral part of your stay.
Animated evenings take place several times a week (end around 11 p.m.) at the bar/restaurant. Themed meals are also offered (mussels/chips, grilled meats, paella, sardinade, Thai, etc.)

Frequently asked questions relating to a stay
in Mobil-home or Chalet

We make your rental available from 4 p.m. On the day of departure, the accommodation must be vacated by 10 a.m. at the latest. In case of arrival before the scheduled time, report to reception. If you plan to arrive after reception has closed, please contact us to find out how.

Absolutely ! You will be asked for two deposits: one of 300 euros to guarantee compliance with the rental installation and the other of 90€ to guarantee the cleanliness of the accommodation on your departure. The campsite will check your rental after your departure. Guarantees by bank check will be destroyed and credit cards canceled automatically, subject to possible deduction of missing object, the cost of damage and/or cleaning costs.

You can rent at the reception with or without reservation sets of sheets and towels.

Each rental is fully equipped: crockery, SENSEO coffee maker, kettle, toaster, duvets, pillows, television, broom, mop. Each mobile home has a covered terrace and outdoor furniture. However, sheets, pillowcases, linens and cleaning products are not provided.

The inventory of fixtures being carried out by our staff on your departure, it is necessary to make an appointment with the reception upon your arrival or at the most the day before your departure. In any case, your departure must be made before 10:00 a.m.

Dogs or other animals are only allowed in the Comfort mobile homes for 4 people.

The number of people cannot exceed the number of beds provided in the accommodation. So, no additional person possible. Even in their travel cot or bassinet, babies are considered full persons and cannot be added to the workforce.

No, for safety reasons, tents on mobile home pitches are not permitted.

When you leave, the accommodation must be left tidy and clean. Be sure to empty cupboards, wardrobes, refrigerator, garbage cans.

Yes, it is possible to select and pay for this option (65€) directly when booking.

Frequently asked questions about a stay
en COCO SWEET

We make your rental available from 4 p.m. On the day of departure, the accommodation must be vacated by 10 a.m. at the latest. In case of arrival before the scheduled time, report to reception. If you plan to arrive after reception has closed, please contact us to find out how.

Tout à fait ! Il vous sera demandé deux cautions : l’une de 300€ pour garantir le respect de l’installation locative et l’autre de 90€ pour garantir la propreté du logement à votre départ. Le camping contrôlera votre location après votre départ. Les cautions par chèque bancaire seront détruites et les CB annulées automatiquement, sous déduction éventuelle d’objet manquant, du coût des dégradations et/ou des frais de ménage.

You can rent at the reception with or without reservation sets of sheets and towels.

Each rental is fully equipped: crockery, SENSEO coffee maker, kettle, toaster, duvets, pillows, broom, mop. The Coco Sweet is composed of two bedrooms, a covered terrace and outdoor furniture. However, sheets, pillowcases, linens and cleaning products are not provided.

LE COCO SWEET is an alternative between the canvas tent/caravan and the mobile home, the latter, very comfortable, is nevertheless not equipped with sanitary facilities. The collective toilets, showers and sinks are only a few tens of meters away. A shower access card will be given to you on your arrival. A private water point is installed near your accommodation.

Dogs or any other animals are not allowed to stay in the COCO SWEET

When you leave, the accommodation must be left tidy and clean. Be sure to empty cupboards, wardrobes, refrigerator, garbage cans.

Yes, it is possible to select and pay for this option directly when booking.

The inventory of fixtures being carried out by our staff on your departure, it is necessary to make an appointment with the reception upon your arrival or at the most the day before your departure. In any case, your departure must be made before 10:00 a.m.

Stay on a bare pitch (tent, motorhome, etc.)

We make the pitches available from 2 p.m. On the day of departure, the plot must be vacated by 12 noon at the latest. In case of arrival before the scheduled time, report to reception. If you plan to arrive after reception has closed, please contact us to find out how.

The camping pitches are equipped with electrical boxes with European sockets. You must bring a European adapter and an extension cord if you want an electrical connection on your pitch. European adapters are on sale at the campsite grocery store.

The toilets, sinks and dishwashing sinks are freely accessible. You will need a magnetic card (given on your arrival) to access the showers.

Your box can be emptied in the sanitary facilities in a space provided for this purpose. However, we do not have an emptying platform for gray water.

You can rent a fridge when making your reservation within the limits of available stocks. This will be installed on your plot upon your arrival. This will be returned clean when you leave.

All the pitches are located in village 1 as close as possible to the beach access, bar/restaurant/grocery store, children's games and reception.

The base rate is for 2 people + an installation + a car. For any other option, refer to the price list.

Practical information for everyday life

The bridge, connecting the mainland to the Ile d'Oléron and 3 km long, has been free since 1991. No toll to be expected to come and join us!

The Coutia offers bar, restaurant, ice cream parlor, grocery store, press, card shop, tobacconist. Baking of bread and pastries on site, from 8 a.m.
At La Cotinière, about 2.5 km from the campsite, you will find many shops are available (fishmongers, supermarket, press office, tobacconist , pharmacy, souvenir shops, clothing shops…)
The nearest supermarket is INTERMARCHE in Dolus d'Oléron. In Saint-Pierre d'Oléron, you will find E.LECLERC, the largest supermarket on the Ile d'Oléron as well as the LIDL and SUPER U brands.

At La Cotinière, the Victorine market (fish, shellfish) is open every morning and afternoon from 4 p.m., all year round. In the center of St Pierre d'Oléron, the market is open every morning except Monday before and after the season, in July/August, open every day from 8 a.m. to 1 p.m. From a picturesque point of view, we will recommend the market of La Brée les Bains, Saint Trojan or that of the Château d'Oléron which is worth the detour especially on Sunday morning with the "Grand market" (food + fair).

The nearest post office is at La Cotinière, route des Châteliers. On the campsite, sale of stamps and postcards at the grocery store. Departure of the mail around 11 am in the morning.

Medical offices are located in La Cotinière and in the town of Dolus d'Oléron. There is no hospital on the island but a medical center that provides "minor emergencies". The best approach is to call 15 who will advise and guide you.

If you need to withdraw cash, the closest ATM to the campsite is at the entrance to La Cotinière.
A cash withdrawal is possible at the bar for holders of a Crédit-Mutuel bank card.

In July and August, the Beach Shuttle bus allows you to travel freely and free of charge throughout the Ile d'Oléron. Pick-up point in front of Village 2.

Beach information

The beach is in direct access. The gates located at the end of the alleys lead immediately to the sea.

La Perroche Beach is a family beach, however unsupervised, it is suitable for swimming, fishing on foot, walks and other relaxation activities. The sailing school is located there.

Swimming or fishing hours are punctuated by the tide times. Consult our dedicated page to find out the times and coefficients during your stay.

The Atlantic Ocean bordering our coast allows you to swim from spring until autumn if the climate allows it. The water is on average at 18-20°C during this period.

Dogs and other animals are prohibited from June 1 to September 30.

L’école de voile WIND OLERON CLUB (Labelisée FFV) propose à seulement quelques minutes à pied du camping : Planche à voile, catamaran, dériveur, kayak de mer, Stand Up paddle & Paddle Collectif, Char à voile… Stages, locations & cours particuliers, Jardin des mers pour les tout-petits, Club des moussaillons pour les plus grands. Renseignements au 05 46 75 44 16www.wind-oleron-club.fr

In shore fishing mode, the rocks offer oysters, winkles, barnacles, shrimps and small crabs. For rod and surfcasting enthusiasts, bars are the target of fishermen. La Perroche is also a place for fishing with nets in search of smelt, shrimp or even cuttlefish.

Surfers find themselves as close as possible to the beach of Rémigeasse, close to La Perroche. The other spots, depending on the level, are at Saint Trojan-les-bains, Grand-Village plage, Les Alassins, Vert Bois, La Pointe des Boullassiers, Les Huttes, Chassiron.

Diving is practiced on the Ile d'Oléron, a school is even installed at the Port of La Cotinière "Plongée Bouteille Oléron" (0546750834). Two other schools are located at the Château and in St Georges d'Oléron.

The cove sheltered by two rocky plateaus offers a practicable navigation space whatever the time of the tide. Further offshore, lovers of wide open spaces and sporty sailing will find a playground to suit them. The mooring area is accessible by an inclined plane allowing you to carry out the maneuvers of launching and exiting the water in complete safety. The mooring point and dead bodies (temporary rental to boaters passing through between April 1 and September 30) located in the cove are managed by the Association des Plaisanciers de la Baie de La Perroche. Information at 06.83.29.44.47

As close as possible, you will have the naturist beach of La Giraudière towards the Epinette pass, on the Allassins road between Vert Vois and Grand-Village-plage and a little further south the Grand beach of Saint Trojan-les-bains . On the other side of the island, on the coast of St Georges d'Oléron, naturists enjoy Saumonards beach with a view of Fort Boyard

Mobil-home DUO

2 persons

17 m2

1 bedroom

Ideal for 1 or 2 people, the duo mobile home has one bedroom and all of the comfort needed for a cosy stay.

Equipements

We inform you that sanitary measures, following the coronavirus, duvets and pillows will not be provided.

Réservation en ligne Les Flots-Atlantique VILLAGE 1

Réservation en ligne Les Flots-Atlantique VILLAGE 2